Freezing / Crashing / Loading Issues
My game keeps crashing!
My game froze!
My game isn't loading
Item and Level Progress Issues
I'm on level 45 and can't play any more levels!
The game says my memory is full!
I'm on the wrong level!
How do I start over from level 1?
My animals or items are missing!
I've completed all the levels
See all 9 articles
I didn't receive my purchase
I was charged the wrong amount
I'm not able to make a purchase
I'm logged into the wrong Facebook account
I didn't get my coin reward for connecting to Facebook
How do I submit a ticket with my Facebook ID?
Why should I link my Facebook account with Safari Smash?
How to Play
How do I change my profile picture?
How do I check if I have the latest version of the game?
How do I turn notifications on/off?
My game isn't displaying properly
My issue isn't listed. Help me!
How do I completely turn my game off?
Powered by Zendesk